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Designation: Facility Executive
Qualification: Any Graduation
Experience Required: 2+ Years
Shift Timings: General Shift
Work Schedule: 6 days per week
Detailed Responsibilities
Front Office Operations
- To provide management advice for Front Office for escalated issues during the shift.
- To ensure immediate response to all priority calls during the shift and follow escalation process
- To take rounds of front office, lobby area, rest rooms to ensure a high standard of housekeeping & upkeep
Housekeeping Operations
- Attending the shift briefing
- To ensure Housekeeping muster, deployment and ensure acknowledgment on the register for and penalties/comments for the improvement in housekeeping services.
- To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on the client’s/VIP visits.
- To ensure that the housekeeping related issues are discussed with housekeeping Supervisor and also on priority for the shift and ensure there is an action and tracking for the issue closure.
- To ensure a facility walk through to check on all rest rooms, breakout area, workstations, meeting rooms, cabins, common areas, development areas for the quality of the housekeeping services.
- Identification, on time closure and reporting of snags.
- To discuss and assist facility manager on monthly basis on the vendor performance matrix.
- Ensure all the housekeeping related open issues
📌 Facility Executive (Gurugram)
🏢 JLL
📍 Gurugram