Position Summary:
The Manager, Shared Services has managerial responsibility for the success and efficiency of the team of Application Engineers who implement and deploy technically complex software products and services to client environments. This person will provide technical expertise, advice and support throughout the entire implementation process. The Manager Shared Services acts as a backup during the absence or unavailability of the Senior Manager, Shared Services.

Clinisys' AI Philosophy:

Building an AI‑first organisation is central to Clinisys’ purpose and the impact we deliver. As a global provider of intelligent diagnostic informatics solutions, we build AI‑enabled, cloud‑based platforms to enhance diagnostic workflows across healthcare, life sciences, and public health. By applying intelligent technology thoughtfully and responsibly, we help laboratories and testing environments operate more effectively, generate meaningful insights at scale, and ultimately support healthier and safer communities. Operating across more than 30 countries,



Clinisys expects all colleagues—regardless of role or function—to work confidently with AI‑enabled tools, apply digital and analytical thinking, and continuously adapt as technologies evolve, must drive an AI first sense of purpose and urgency.

Essential Duties and Responsibilities:

Drives a culture of client advocacy, ensuring teams align technical solutions with customer business outcomes and maximise implementation efficiency.

Leads the effective translation of client business requirements into scalable technical solutions, guiding deployment and interface strategy.

Establishes and enforces structured delivery frameworks, including standardised processes, checklists, and best practices to ensure consistent, high-quality implementations.

Oversees cross-functional collaboration, ensuring transparent communication of client requirements across development, product, support, and delivery teams.

Ensures robust quality a

📌 Manager - Solution Delivery (Kolkata)
🏢 Clinisys
📍 Kolkata