Customer Support Associate, Jar

Customer Support Associate, Jar

16 Aug
|
Jar
|
Jar

16 Aug

Jar

Jar

Jar is India’s leading Daily Saving app that helps people build strong saving habits—one small step at a time. Our goal is to make saving simple, rewarding, and truly life-changing. Founded in 2021 by Misbah Ashraf and Nishchay AG, Jar is a Bengaluru-based startup with one simple belief: saving a little every day in 24K Digital Gold can truly transform your future.

Today, 20 million+ Indians trust Jar as their saving partner. With flexible saving options—Daily, Weekly, Monthly, and Instant Saving—we have made it easy for everyone to save in their own way and withdraw anytime. We are one of the leaders in UPI autopay transactions, crossing more than 1 million transactions per day. In 2023, we expanded our vision with Nek, our jewelry brand crafted to bring together luxury and affordability, it has since surpassed ₹100 crore in revenue.

We have a big dream of bringing “Har Ghar Sona”. Small, consistent savings are just the start. We’re here to walk alongside our users, helping Indians secure their financial future every step of the way.

Backed by Tiger Global Management,



Arkam Ventures, and WEH Ventures, among others, we have raised $50 million+ in funding. In January 2025, we hit a huge milestone of becoming profitable. Now, we’re charging ahead, focused on sustainable growth and scaling impact.

And this is just the beginning

What’s the role?

As a Customer Support Associate at Jar, you will be responsible for delivering exceptional customer experiences during overnight hours. You should possess excellent communication and interpersonal skills, along with a strong sense of empathy, patience, and active listening to effectively resolve user queries. This role requires adaptability in handling a wide range of customer concerns across multiple channels while working independently in a remote setup. A robust understanding of digital products and a customer-first mindset are key to ensuring a seamless user experience.

Work Mode: Work From HomeShift Timings: 11:00 PM

📌 Customer Support Associate, Jar
🏢 Jar
📍 Jar

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