About Moove
Moove is building the world’s largest fleet and best-in-class technologies that power mobility platforms. Its flagship Drive-to-Own (DTO) product democratizes access to vehicle ownership with a revolutionary revenue based financing model, enabling underserved mobility entrepreneurs to thrive.
Our global growth has been fuelled by our partnership with Uber and backed by leading investors and lenders, including Uber, Mubadala, BlackRock, and many others. Today, Moove operates the world's largest manned & autonomous ride-hail fleet, with 38k+ vehicles across 29 cities, 13 countries and 6 continents enabled by 2.1k+ employees – Moove continues to expand through strategic partnerships with industry leaders like Uber. We’re transforming mobility to be safer, more effective, and accessible to all, while creating economic opportunities and supporting skills development in the mobility sector.
About the Role
We are looking for a highly professional and experienced Assistant Manager-Customer Success at Moove. They will be charged with leading the team monitoring, supporting,



and resolving driver’s issues within our Operations team and be a representative and ambassador for the team across the company as well as to external stakeholders.
What You’ll be Doing
● Responsible for training, managing and closely working with Onboarding/Sales Executives/ Customer Success Executives.
● Monitoring drivers’ performance.
● Conducting daily check-in on drivers’ pulse.
● Supporting drivers.
● Strong Data Analytical capability and data driven approach
● Solving driver's issues while drivers are in transit.
● Receiving inbound calls from drivers.
● Making outbound calls to drivers.
● Conducting driver survey.
● Compiling data from driver’s survey
● Accountability of all Moove vehicles
● Ensuring that drivers obey rules and regulations as laid down by the company.
● Ensuring that drivers get the right information from the company.
What You will need for this position
● Degree in a

📌 Assistant Manager- Customer Success (Gurugram)
🏢 Moove
📍 Gurugram