Conduct outbound calls to prospective clients for counseling sessions
Provide information on products or services and address inquiries
Assess client needs and recommend suitable solutions
Maintain accurate records of client interactions and follow-up activities
Meet targets for call volume, conversion, and customer satisfaction
Develop rapport and build relationships with clients
Stay informed about products/services to effectively communicate perks
Collaborate with team members for continuous improvement
Handle objections and resolve customer concerns
Adhere to communication scripts and company policies.
📌 Job opening for Telecaller (Kolkata)
🏢 RECEX
📍 Kolkata
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