We are looking for a Voice Process Executive who is comfortable speaking with people over the phone, can build good conversations and is confident with follow-ups.
What You'll Do
- Make outbound calls and speak with people to collect relevant information.
- Build a comfortable conversation and engage with people in a professional manner.
- Ask relevant questions, understand responses and capture information accurately.
- Follow up with contacts to complete pending information or get required responses.
- Maintain accurate records of calls, responses and information collected.
- Update and manage the information in Excel/Google Sheets.
- Address basic queries during calls and provide the right information when required.
- Coordinate with the team to ensure tasks and follow-ups are completed on time.
Who We are Looking For
- 0-2 years of experience in Telecalling, Voice Process, Customer Support, Customer Service or Calling roles.
- Freshers with valuable communication skills are welcome to apply.
- Good spoken English and Hindi.
- Comfortable speaking with people over the phone.
- Confident, friendly and professional while communicating.
- Good listening and interpersonal skills.
- Patient and comfortable with regular follow-ups.
- Basic knowledge of Excel or Google Sheets.
📌 Walk-in || Voice Process Executive (Hyderabad)
🏢 International Education Gateway
📍 Hyderabad
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