Job Description:

Key Responsibilities:

Leadership & Strategy
- Develop and implement a scalable payroll operating model that supports service delivery to a diverse set of nonprofit clients.
- Establish and monitor key performance indicators (KPIs) for payroll accuracy, timeliness, compliance, and client satisfaction.
- Identify and lead initiatives to improve operational efficiency, automation, and quality control across the payroll function.

Operational Oversight
- Oversee end-to-end payroll processing for multiple clients across various pay cycles (biweekly, semi-monthly, monthly).
- Ensure compliance with all federal, state, and local payroll laws, including wage and hour rules, tax filings, garnishments, and benefits reporting.
- Manage the implementation, configuration, and optimization of payroll platforms (e.g., ADP, Paylocity, UKG, etc.).
- Maintain robust internal controls and ensure audit readiness for all client payroll processes.

Team Development
- Lead, coach, and support a team of payroll professionals and team leads,



fostering a culture of accountability and continuous learning.
- Oversee training, performance management, and professional development within the payroll team.

Client Management
- Act as the senior point of contact for client payroll questions, escalations, and complex compliance matters.
- Partner with client HR and finance teams to ensure seamless integration between payroll and other functions.
- Deliver proactive insights and reporting to clients on payroll trends, issues, and improvement opportunities.

Requirements:

Education:
- Bachelor’s degree in Accounting, Finance, Human Resources, or a related field required; Master’s preferred.
- Certified Payroll Skilled (CPP) designation strongly preferred.

Experience:
- 10+ years of progressive experience in payroll operations, with at least 5 years in a leadership role, large team management.
- Experience managing multi-state payroll operations in a complex or multi-client en

📌 AVP US Payroll (Thane)
🏢 Mancraft Consulting
📍 Thane