Venue Address - Infotech centre sector 21 Gurugram (Atain formaly known as IGT Solutions)
Process
Job Location: Gurgaon
Qualification - Any graduate
Process: Domestic Voice Process
Working Days: 6 Days a Week
Languages: English/Hindi/ Bengali
Job DescriptionWe are hiring Agents for a Banking Voice Process. The ideal candidate should possess excellent communication skills and be passionate about delivering exceptional customer service
Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Resolve customer queries, complaints, and service requests promptly.
- Provide accurate information about products and services.
- Maintain records of customer interactions and follow-ups.
- Ensure high levels of customer satisfaction and service quality.
- Adhere to company policies and process guidelines.
Eligibility Criteria:
- Graduation is mandatory (any stream).
- Good communication skills.
- Freshers and experienced candidates can apply.
- Ability to work in a fast-paced environment.
- Basic computer knowledge required.
Compensation & Benefits:
- Performance-based incentives.
- Training and career growth opportunities.
- Supportive work setting.
Working Schedule:
- 6 Days Working
- 1 Rotational Weekly Off
- Rotational Shifts (as applicable)
Interested candidates can share their updated resume or contact us for more details. HR Madhulika - (phone hidden)