We’re Pentland Brands: a global family business behind some of the world’s most iconic active and lifestyle brands. We bring integrity, energy and ambition to our work, setting high standards and striving to deliver outstanding outcomes without ego.
Design cycling apparel built for movement, endurance and the ride ahead.
At Pentland Brands, every role helps move our brands forward. Whether you’re supporting our people, improving our systems, growing our commercial performance, strengthening operations or shaping better ways of working, your impact reaches across a portfolio of iconic brands used by consumers around the world.
Responsible for implementing and maintaining the PLM application as a PLM IT Support Team member. You will collaborate with cross-functional teams and stakeholders to analyse requirements, develop strategies, and provide technical guidance to ensure successful PLM implementations and ongoing operations. You will understand the product concept to launch business processes,



suggest continuous improvements / new initiatives that you will then deliver/support technical solutions to the end-user. This is a multi-faceted role that has great opportunities to explore new technologies for example, Power BI, Adobe Illustrator, CLO 3D, Miro, Key shot, Dropbox and VibeIQ in conjunction with DeSL PLM.
What you’ll be doing:
Incident Management:
- Understanding business priorities to follow escalation procedures for complex issues, ensuring they are addressed by the appropriate personnel or teams within established expected timelines that meet the department’s SLA.
- Maintain incident management process to document, prioritize, and resolve IT-related incidents and service requests efficiently including communicating with both all Internal and External stakeholders throughout, until resolved.
- Review service desk tickets as part of the PLM IT Support Team responsible for handling user enquiries and support tickets related to PLM system. With an understanding of wor

📌 Senior Analyst (Bengaluru)
🏢 Pentland Brands
📍 Bengaluru