Description
•Proposed designation
Manager
•Role type
Team driven
•Reporting to
Associate Director/Director
•Geo to be supported
United States
•Work timings
4:30PM-1:00AM

KPMG Global Services (KGS) delivers smart working processes, rapidly scalable solutions and the right talent. You will be leading the US WFSO team that forms a part of the wider KGS CH group. You will be responsible for Project Management, Stakeholder Management and People Management.
You should be able to monitor Projects, ensure smooth operations, empower team, manage stakeholder expectations, address escalations, and prioritize work.
A robust character, able to remain calm under pressure, confident and self-motivated initiating action to improve service to the business.

Responsibilities
Primary Responsibilities include:
Coordination and ownership of all aspects of the Onboarding/TA operations including hew hires, contingent workers and university talent acquisition.



The role holder will need valuable communication and stakeholder management skills and will be expected to maintain a high level of accuracy with excellent attention to detail.

Operational administrative duties may include:

•Process all submitted requests strictly within established Service Level Agreements (SLAs), continuously monitoring and resolving internal stakeholder issues through to completion, and analyzing operational trends to deliver strategic insights to leadership.
•Develop, maintain, and continuously update process documentation and knowledge resources, partnering closely with the HR Tech & Data team to identify new knowledge article opportunities and keep existing content current.
•Ensure strict adherence to compliance, controls, and audit readiness across all processes (including independence rechecks for re-onboarding), while executing any other operational duties as assigned.
•Processes data change requests for contingent workers
•Proactively identify and resolve complex, systemic cross-platform issues spanning Serv

📌 Manager (Gurugram)
🏢 BSR
📍 Gurugram