Regional/Area Manager – HDFC Relationship ( All Verticals)
Function
Sales
Department
HDFC Relationship
Reporting To
(Title)
Vertical Head HDFC Relationship
Superior’s Superior
(Title)
Relationship Head HDFC
Unit
Birla Sun Life Insurance Company Ltd
Location
Zone
Business
Life Insurance
1) Job Purpose
Drive business and achieve targets through allocated region/area. Nurture and maintain the relationship with the channel partner for the incremental development of the business contributing by the relation and help/supervise them for the smooth function of the business process flow. Manage a team of Sales Managers to maintain the proper process of doing valued business for the organisation.
2) Dimensions
What are the areas (in quantitative terms) the job has an impact on?
Dimension
Remarks
1.
Manpower (Nos.)
4-5 depending on the relationship
Indirect – could range from 20 to 25
2.
a.
Target - (Individual )
Annualized Premium (AVG)– 5 to 10 Cr
Complete accountability of the Sales Target of the Vertical which has a direct impact on the Relationship’s top-line target.
b.
Customer Complaints
0 Customer Complaints
At HDFC Customer Complaints are critical and hence every vertical head will look personally
c.
Persistency
80% Premium Persistency
80% Policy Persistency
Drive 13 month Rolling Premium Persistency
3) Job Context & Major Challenges
(What are the specific aspects of the job that provide a challenge to the jobholder in the context of the Unit/Zone?
Key Challenges for the role –
· High dependency on HDFC Bank relationships who may have their own priorities so alignment is the key.
· Balancing between the process requirement and expectations of the Channel partners
Accountability
Supporting Actions
4) Principal Accountabilities
Ensure achievement of Targets (Premium & Revenue) in order to contribute in overall growth of the company
1. Continuous interaction ( as per RH / ZH's defined grid ) with the channel partners
2. Mapping all the key deci