Description
Responsibilities
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Lead and develop a team of software engineers, Site Reliability Engineers (SREs), and technical leaders responsible for the performance, availability, security, reliability, and operational excellence of Oracle Health Federal customer environments.
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Drive the organization's transformation to an SRE-first and DevOps operating model through adoption of Infrastructure as Code (IaC), Configuration as Code, Policy as Code, GitOps, progressive delivery, automated rollback strategies, canary deployments, self-healing infrastructure, and measurable operational toil reduction.
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Build AI-native operational capabilities using Oracle-approved AI technologies and secure data handling practices to accelerate software development, production support, incident response, troubleshooting, change execution, knowledge retrieval, engineering productivity, and customer operations.
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Eliminate repetitive operational work through software engineering, intelligent automation, AI agents, reusable runbooks, validation frameworks, self-service platforms,
and exception-based operational workflows.
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Own operational excellence across the complete service lifecycle, including Day 0 platform deployment, Day 1 customer onboarding, and Day 2 production operations, reliability, maintenance, and continuous improvement.
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Establish and continuously improve operational metrics including service availability, reliability, latency, deployment frequency, change success rate, Mean Time to Detect (MTTD), Mean Time to Recover (MTTR), automation coverage, engineering productivity, and customer experience. Use these metrics to prioritize engineering investments and measure organizational progress.
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Partner closely with Product Development, Cloud Infrastructure, Security, Compliance, Customer Success, and Federal stakeholders to ensure AI-enabled operational workflows meet Oracle security standards and regulatory requirements, including FedRAMP, Authority to Operate (ATO
📌 Senior Manager, Application Software Engineering (India)
🏢 Oracle
📍 India