Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description

Role Purpose

The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations

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We are seeking an experienced ServiceNow CMDB, Discovery, and Service Mapping Specialist with of IT experience and solid expertise in ServiceNow ITOM modules.



The ideal candidate will be responsible for CMDB governance, Discovery implementation and troubleshooting, Service Mapping, data quality improvement, and integration of infrastructure components into the CMDB. The candidate should have hands-on experience in maintaining CMDB health and supporting enterprise-wide ITOM initiatives.

Key Responsibilities:

* Design, implement, and maintain ServiceNow CMDB, Discovery, and Service Mapping solutions.

* Configure and manage ServiceNow Discovery schedules, credentials, MID Servers, and patterns.

* Troubleshoot Discovery issues related to servers, network devices, cloud resources, storage, databases, and applications.

* Develop and maintain Service Maps for critical business services and applications.

* Perform CMDB health analysis and drive remediation activities for completeness, correctness, and compliance.

* Configure and maintain Identification and Reconciliation Engin

📌 Technical Lead (Pune)
🏢 Wipro
📍 Pune