1) Job Purpose: Write the purpose for which the job exists (in 2-3 lines) (Max 1325 Characters)
To drive resolution and normalization in the earliest delinquent buckets (Front-End) of entire retail portfolio in order to meet ECL provisioning and minimize NPAs as per ABCL policies and collections strategy at a Zonal/Regional Level

2) Dimensions: Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job.
Team Size
Flows – 11 – 15
Other Quantitative and Important Parameters for the job
Quantitative Parameters
- Managing a PIL book at a zonal level, which usually is around 500 Cr in PIL (Large Ticket >10 Lacs) (Per Zone)
- ECL management of Stage 1 & 2
- High Resolution and Rollback efficiencies in Flows (Pre-NPA Buckets)
- Cost Efficiency Save – By Internalizing the team – 30% Cost Save
- Strong vintage in handling the zone /region in debt management.
- Ability to conceptualize and effectively execute the various collections strategies




- Market understanding and collections/Fraud techniques
- Excellent leadership, Analytical, Negotiation, influencing and communication skills.
- Strong interpersonal skills and valuable team player.
- Experience in managing outsourced agencies /vendors.
- An initiator with very high level of energy
- Good understanding of SME business

3) Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section ((Max 3975 Characters)
Organization Context
Aditya Birla Capital Limited ("ABCL") is a lending subsidiary of Aditya Birla Capital Limited. ABCL is registered with RBI as a Systematically Important Non-Deposit accepting Non-Banking Finance Company (NBFC). ABCL is one of the top private diversified NBFCs in India. As of 31-Dec’20, ABCL has a pan-India presence with 91 branches and a lending book of Rs. 45,560 Crores.

ABCL of

📌 Regional Collection Manager (Surat)
🏢 Financial services
📍 Surat