Everseen: A leader in vision AI solutions for the world’s leading retailers.
The Role
As a Level 1 Linux Administrator, you will be responsible for providing technical support and assistance with Linux-based systems. You will work closely with the Tech Support team to ensure the smooth operation of Linux servers and assist in resolving technical issues.
Job Responsibilities
· Provide first-level technical support to end-users and assist them with Linux-related issues, including user account management, password resets, and application support.
· Monitor the performance and health of Linux servers, identifying and addressing potential issues or anomalies.
· Diagnose/resolve and Escalate Linux system problems, such as network connectivity issues, hardware failures, and application errors.
· Assist in the installation, configuration, and maintenance of Linux-based applications.
· Basic Knowledge of the ticketing tools such as Jira, Service now, Zendesk.
· Basic Knowledge of Monitoring tools such as Grafana and Prometheus
. Basic Knowledge of Git, Ansible, Kubernetes.
· Perform massive stack restart/configuration and deployment, Configuration changes as requested by band using tools like Ansible Tower, AWX and Virtual desktops.
· Apply patches and updates to Linux servers as necessary to keep systems up to date and secure.
Collaborating With
· Work collaboratively with Level 2 Linux Administrators to resolve more complex issues
Profile and Skills
· Bachelor's degree, Information Technology, or a related field (or equivalent work experience)
· Red Hat Certification (RHCSA) Required
· Familiarity with Linux distributions (e.g., CentOS, Ubuntu, Red Hat)
· Basic understanding of Linux command-line tools and utilities
· Basic Knowledge Ansible, Git, Kubernetes, Grafana and Prometheus
- Basic Knowledge on ITSM tools.
About Everseen
Shrink and inefficiency cost global retailers more than a hundred billion dollars each year. But Everseen is changing that e
📌 Tech Support Linux (Pune)
🏢 Everseen
📍 Pune