Role overview & Key responsibilities:
- Billing/Invoicing:
- Manage the complete billing cycle from sales order to invoice generation to payment collection.
- Generate and send accurate invoices to clients in a timely manner.
- Investigate and resolve any discrepancies in billing information or payments received.
- Maintain accurate records of all billing transactions and client communications.
- Collaborate with the sales and customer service teams to ensure billing accuracy and client satisfaction.
- Monitor accounts receivable and follow up on outstanding payments.
- Reporting and Analysis:
- Prepare periodic billing reports and present them to the finance manager.
- Ensure correct billing information is used for external reporting and compliances (GST and others).
- Analyze data to identify trends and areas for improvement.
- Develop and implement process improvements to enhance efficiency and accuracy.
- Ensure compliance with company policies and procedures, as well as relevant accounting and MSME regulations.
- Client Relationship Management:
- Build and maintain strong relationships with clients, addressing their concerns and ensuring customer satisfaction.
- Collaborate with sales,
operations and customer success teams to resolve billing issues and improve customer experience.
Requirements
What we're looking for:
- Bachelor’s degree in Commerce, Accounting and/or Finance
- 1 -3 years of experience in Billing or Accounts Receivable function in an Indian business environment
- Robust understanding of accounting principles and best practices.
- Excellent communication, interpersonal, and negotiation skills.
- Proficiency in accounting software and ERP systems e.g. Tally, Zoho, Oracle or other ERP
- Proficient knowledge of Microsoft Excel.
- Knowledge of Indian tax regulations (GST)
- Culture Fit: Must align with PadCare’s values – Integrity, Entrepreneurship, Collaboration, Customer -First, Innovation.
Work Mode: Full -time, Pune -based