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If you are a Customer Success Professional looking for excitement, challenge and stability in your work, then you would be glad to come across this page.

We are an IT Solutions Integrator/Consulting Firm helping our clients hire the right skilled for an exciting long term project. Here are a few details.

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Requirements

Position: Account Manager – IT Solutions/Staffing Services

Location: HiTech City, Hyderabad

Exp: 5+

Position Overview:
We are seeking a dynamic and results-driven Account Manager to join our IT Solutions/Staffing Services team. This role is pivotal in maximizing revenue, driving client satisfaction, and expanding our client base. The ideal candidate will bring strong leadership skills, a proven track record in account management, and the ability to inspire and mentor a team of four junior account executives.

Key Objectives:

- Revenue Generation: Maximise revenue from existing and new clients through strategic account management and proactive engagement.

- Client Success: Exceed client expectations by delivering unparalleled service, managing expectations,



and proactively resolving issues.

- Business Development: Identify opportunities for new account development and expand existing accounts by building strong, long-lasting relationships.

Responsibilities:

1. Account Management:

- Serve as the primary point of contact for key accounts, understanding their needs and delivering tailored IT solutions and staffing services.

- Build and maintain strong relationships with clients to ensure satisfaction, retention, and long-term partnerships.

- Proactively manage client expectations, resolve escalations, and ensure seamless service delivery.

- Team Leadership:

- Lead, mentor, and manage a team of four junior account executives, setting clear performance goals and fostering a collaborative environment.

- Provide guidance and training to improve team performance in CRM, email campaigns, LinkedIn outreach, and phone/AI-based tools.

- Revenue and Growth:

- Develop and execute strategies to meet and exceed revenue targets.

- Leverage CRM, email campaigns, LinkedIn, and phone AI tools to generate leads and drive account growth.

- Monitor and report on account performance, including revenue, client satisfaction,



and growth opportunities.

- Market Insight and Strategy:

- Stay updated on industry trends, staffing challenges, and market opportunities.

- Collaborate with sales, recruiting, and delivery teams to align on strategies that enhance client value.

Qualifications:

- Experience: Minimum of 8+ years in IT solutions, staffing services, or related fields, with at least 3 years in a team leadership role.

- Skills:

- Proven expertise in account management and client relationship building.

- Proficiency in CRM systems, email marketing, LinkedIn outreach, and phone AI tools.

- Strong negotiation, communication, and presentation skills.

- Leadership: Experience in managing and mentoring teams, driving performance, and fostering collaboration.

- Results-Driven: Demonstrated ability to meet and exceed revenue and growth targets.

Why Join Us?

- Opportunity to work with a high-performing team in a fast-paced, dynamic industry.

- Supportive culture that values innovation, collaboration, and professional growth.

- Competitive compensation package with performance-based incentives.

If you are a motivated leader passionate about exceeding client expectations, driving revenue, and building a high-performing team, we want to hear from you!

Benefits

Benefits

Visit us at http://alignity.io/careers. Alignity Solutions is an Equal Opportunity Employer, M/F/V/D.

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📌 Account Manager IT Solutions/Staffing Services (Hyderabad)
🏢 Recognized
📍 Hyderabad