Location: Hyderabad or Gurgaon
Experience: 6 to 10 years
Employment Type: Full-time

About Vibrium
Vibrium.ai is an Agentic AI company building India’s first Fully Autonomous Worker platform. Our digital workers help enterprises acquire, serve, and retain customers across voice, WhatsApp, and other digital channels.

We are live with 40+ enterprise clients, including Fortune 500 companies across BFSI, insurance, fintech, FMCG, and digital commerce. Vibrium is profitable, at $1M ARR, and has active deployments across India, Europe, and the US.

WE WILL ONLY CONSIDER APPLICANTS WHO FILL OUT THIS FORM: https://forms.gle/ufSkeLxNeqppFhGs5

Role Overview
We are looking for a senior, hands-on Technical Project Manager who can independently lead complex enterprise AI implementations from commercial handover to production go-live, stabilization, and adoption.
This is not a project coordination role. You will own delivery outcomes, client confidence, timelines, solution readiness, and cross-functional execution across Product, Engineering, AI, QA, Sales, and Customer Success.
You will manage multiple enterprise deployments involving APIs, data integrations, conversational AI workflows, voice and WhatsApp channels, testing, security reviews, and production rollouts.

What You Will Own
Enterprise Implementation and Delivery
Own the complete implementation lifecycle, from post-sales discovery and solution design through UAT, go-live, stabilization, and handover
Translate commercial commitments and client requirements into clear project plans, technical workstreams, milestones, owners, and acceptance criteria
Establish delivery governance covering timelines, dependencies, risks, escalation paths, and decision-making
Ensure every deployment has a clearly defined scope, success metrics, test plan, rollout plan, and production-readiness checklist
Manage multiple enterprise implementations simultaneously without compromising delivery quality

Client and Stakeholder Leadership
Act as the primary delivery owner and senior point of contact for enterprise clients
Lead implementation kick-offs, governance reviews, UAT discussions, issue-resolution calls, and executive status updates
Set realistic expectations, manage scope changes, and identify risks before they affect timelines or client confidence
Convert ambiguous client requirements into structured decisions and executable action plans
Build trusted relationships with business, technology, operations, security, and leadership stakeholders

Technical Program Management
Coordinate integrations involving APIs, webhooks, client systems, data pipelines, telephony, WhatsApp, authentication, and enterprise security requirements




Work closely with Product, Engineering, AI, QA, and client technology teams to resolve technical dependencies
Understand system architecture and integration flows well enough to challenge assumptions, identify gaps, and drive decisions
Lead environment readiness, integration testing, UAT, production deployment, and post-launch monitoring
Ensure defects and production issues are prioritized based on business impact, with clear ownership and resolution timelines

Delivery Quality and Governance
Build and maintain project plans, RAID logs, dependency trackers, decision logs, UAT trackers, and go-live checklists
Define project-level success metrics covering timelines, solution quality, adoption, usage, and business outcomes
Build and standardize Vibrium’s end-to-end delivery process, from sales handover through go-live and stabilization
Create reusable stage gates, templates, ownership structures, and escalation processes that improve delivery speed and quality
Conduct delivery retrospectives and apply the learnings to future implementations
Escalate risks with clarity, supporting evidence, business impact, and recommended actions

Commercial and Product Alignment
Ensure delivery remains aligned with the signed scope, commercials, assumptions, and client commitments
Identify scope expansion, customization requirements, and potential change requests early
Provide structured product feedback based on recurring client requirements and implementation challenges
Partner with Sales and Customer Success to support adoption, renewals, and expansion opportunities

What We Are Looking For
6 to 10 years of experience in technical project management, enterprise implementation, solutions delivery, or technology consulting
At least 3 years of experience independently owning complex enterprise or client-facing technology programs
Demonstrated experience taking projects from requirements gathering to production go-live
Strong understanding of APIs, system integrations, data flows, workflows, SaaS platforms, cloud environments, and software delivery lifecycles
Experience managing UAT, production releases, defects, dependencies, change requests, and escalations
Hands-on experience with project management and collaboration tools such as Jira, Confluence, Asana, Monday.com, or equivalent




Solid working knowledge of Agile, Scrum, and hybrid delivery models, with the judgment to select the right approach for each implementation
Ability to independently build and manage project plans, RAID logs, UAT trackers, release plans, and executive dashboards
Strong client presence with the ability to lead conversations involving business leaders, engineering teams, and senior executives
Ability to bring structure to ambiguous situations and drive teams towards clear decisions
Strong written communication, documentation, problem-solving, and stakeholder-management skills
Ability to manage several high-priority projects while maintaining attention to detail
Willingness to be hands-on and take direct ownership of delivery outcomes

Preferred Experience
Experience delivering AI, Voice AI, conversational AI, workflow automation, SaaS, fintech, BFSI, insurance, or enterprise technology solutions
Familiarity with LLM-based applications, conversational workflows, telephony platforms, WhatsApp integrations, and AI model testing
Experience working with enterprise security, compliance, data privacy, and deployment requirements
Experience in a high-growth startup, product company, or technology consulting environment
Technical or engineering education is preferred, but not mandatory
PMP, PRINCE2, Scrum Master, SAFe, or an equivalent project management certification is preferred, but not mandatory

How Success Will Be Measured
Percentage of projects delivered within agreed timelines and scope
Time taken from commercial closure to production go-live
Quality and production readiness of deployments
Reduction in unresolved dependencies, recurring defects, and delivery escalations
Adoption of standardized delivery processes and stage gates across projects
Client satisfaction and stakeholder confidence
Adoption and business outcomes achieved after go-live
Quality of project governance, documentation, and executive communication

Who Will Thrive in This Role
You will thrive at Vibrium if you take ownership without waiting for follow-ups, communicate difficult issues early, and bring clarity to complex situations.
You should be equally comfortable discussing an API dependency with an engineer, resolving a UAT concern with a client team, building a repeatable delivery process, and presenting a project risk to senior leadership. If you have led complex enterprise technology deployments and want to build the delivery engine behind a fast-growing Agentic AI company, submit your application through this short form.

WE WILL ONLY CONSIDER APPLICANTS WHO FILL OUT THIS FORM: https://forms.gle/ufSkeLxNeqppFhGs5

📌 Senior Technical Project Manager, AI Solutions (Ballari)
🏢 Vibrium.ai
📍 Ballari