Job SummaryWe are looking for an enthusiastic and confident Telecaller to handle customer calls, generate leads, follow up with prospects, and support the sales team in achieving business targets. Key ResponsibilitiesMake outbound calls to prospective and existing customers. Handle incoming customer calls and resolve basic queries.

Generate and qualify leads through telephonic communication. Follow up with customers and prospects regarding products/services. Maintain records of calls, leads, follow-ups, and customer interactions.

Coordinate with the sales team for lead conversion and further follow-up. Achieve daily/weekly/monthly calling and lead-generation targets. Build and maintain positive relationships with customers. Provide accurate product/service information to customers.

Requirements1–3 years of experience as a Telecaller, Telesales Executive, Customer Support Executive, or similar role . Excellent communication and interpersonal skills. Good Hindi and English communication skills.

Comfortable making a high volume of outbound calls. Basic knowledge of MS Office/CRM software. Target-oriented and confident personality. Freshers with excellent communication skills may also be considered.

📌 Telecaller (Thane)
🏢 Menschen Consulting Private
📍 Thane