16 Aug
|
Inacademy IQ Education
|
Lucknow
16 Aug
Inacademy IQ Education
Lucknow
We are looking for a Tellecaller to join our team. This is a full time work-from-home position based in Kanpur Road. Candidates with 0 to 6 years of experience across various educational backgrounds such as , , , , , , BDS, Bachelor of Hotel Management, ma, and are encouraged to apply.
**Key Responsibilities:**
- **Engage with Customers:** Initiate calls to potential and existing customers to provide information about products and services, ensuring a friendly and clear communication style.
- **Identify Customer Needs:** Listen actively to customer inquiries and needs, offering tailored solutions or recommendations to improve customer satisfaction.
- **Maintain Records:** Accurately document calls, customer responses, and feedback in our database to help improve our services and track customer interaction.
- **Follow Up:** Regularly contact leads and follow up on previous calls to nurture relationships and increase sales opportunities.
- **Collaborate with Team:** Share insights and suggestions with team members to improve calling strategies and enhance overall performance.
**Required Skills and Expectations:**
- **Communication Skills:** Strong verbal communication skills are essential to convey information effectively and engage customers positively.
- **Persuasion Ability:** Ability to persuade and influence customers while maintaining a professional attitude.
- **Customer Service Orientation:** A focus on providing excellent customer service and addressing customer concerns promptly.
- **Time Management:** Efficiently manage time and prioritize tasks to meet performance targets.
- **Tech Savvy:** Familiarity with basic computer applications and ability to learn new software quickly for conducting calls and recording results.
- Experience
0 - 6 Years
- No. of Openings
10
- Education
Graduate (B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BHM, B.Pharma, B.Sc)
- Role
Tellecaller
- Industry Type
Call Centre / BPO / ITES / LPO
- Gender
[ Male / Female ]
- Age Limit
18 - 40 Yrs.
- Job Country
India
- Type of Job
Full Time
- Work Location Type
Work from Home
- Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA)
📌 Openings For Telecaller || Freshers & Experienced (Lucknow)
🏢 Inacademy IQ Education
📍 Lucknow