Job Title: Planisware Enterprise Administrator / Production Support Engineer

Location: PAN India

Level of Hire: Analyst (A)

Total Experience Required: 3+ Years

Primary Skill Set

Planisware Enterprise (PPM)

- Planisware Configuration &
- Administration
- Planisware Scripting (Formula Language)
- Workflow Configuration
- Incident Management &
- Production Support
- SQL Queries &
- Database Analysis

Required Skills &

- Experience

Planisware Enterprise Administration &

- Production Support

- Minimum 3+ years of hands-on experience in Planisware Enterprise (PPM).
- Strong expertise in Planisware administration, configuration, and production support.
- Experience in troubleshooting incidents, defect analysis, and issue resolution.

SQL Queries &
- Database Analysis

- Minimum 1+ year of experience.
- Ability to write complex SQL queries and perform database analysis.
- Experience in data validation, troubleshooting, and reporting support.

Power BI
- Minimum 1+ year of experience.
- Ability to create dashboards, reports, and data visualizations.
- Experience in integrating data from multiple sources.

ServiceNow
- Robust working knowledge with a skill rating of 4/5 or above.
- Experience in incident, problem, and change management processes.





JavaScript, HTML, CSS
- Working knowledge of front-end technologies.
- Ability to understand and support UI customizations.

C# / .NET
- Good understanding of C#/.NET concepts.
- Ability to support integrations, automation, and application troubleshooting.

Key Responsibilities
- Administer and support Planisware Enterprise platform.
- Configure workflows, business rules, and system settings.
- Develop and maintain Planisware Formula Language scripts.
- Provide L2/L3 production support and incident management.
- Analyze application and database issues using SQL.
- Create and maintain Power BI reports and dashboards.
- Manage tickets and service requests through ServiceNow.
- Collaborate with cross-functional teams for enhancements and issue resolution.
- Support integrations and custom developments involving .NET technologies.

Preferred Qualifications

- Experience in Project Portfolio Management (PPM) tools.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management skills.
- Ability to work in a fast-paced production support environment.

📌 Sr.Developer (Noida)
🏢 Cognizant
📍 Noida