Sr Client Support Executive-Voice

Qualification: Graduation (Mandatory)

Salary: ₹20,000 to ₹26,000 per month

Location: Infopark, Kochi

Experience: 1 to 3 years in BPO / Customer Support voice process(Mandatory)

Shift Details

- Day Shift
- Noon Shift / Evening Shift

Requirements

- Experience: 1​ to 5 years in BPO / Customer Support voice process
- Candidate Should have excellent fluency in English.

Responsibilities

- Excellent fluency in English
- 1 to 3 years of experience in BPO or Customer Support voice process
- Strong communication and interpersonal skills
- Address customer inquiries promptly and accurately through phone.
- Understand customer needs and assist them in utilizing specific product features effectively.
- Follow up with customers to ensure timely resolution of their technical issues.
- Gather customer feedback and communicate insights to service.

Pay: ₹20,000.00 - ₹26,000.00 per month

Perks

- Provident Fund

Experience:
- Customer support: 1 year (Required)

License/Certification:
- Graduation (Required)

Shift availability:
- Day Shift (Required)
- Night Shift (Required)

Work Location: In person

📌 Sr Client Support Executive-Voice (Kochi)
🏢 NSK Logistics
📍 Kochi