15 Aug
|
Winfield Retail India
|
Delhi
15 Aug
Winfield Retail India
Delhi
Key Responsibilities
Manage and maintain relationships with existing retail clients and customers.
Act as the primary point of contact for customer inquiries and service requests.
Resolve customer complaints and escalate issues when necessary.
Ensure timely communication regarding products, services, promotions, and order status.
Coordinate with sales, operations, and inventory teams to fulfill customer requirements.
Monitor customer satisfaction levels and implement improvement initiatives.
Handle client feedback and provide solutions to enhance customer experience.
Support customer retention and loyalty programs.
Maintain accurate customer records and service reports.
Assist in achieving sales and customer service targets.
Prepare periodic reports on customer interactions and service performance.
📌 Client Servicing Executive Delhi
🏢 Winfield Retail India
📍 Delhi