15 Aug
|
Live Connections
|
Mumbai
15 Aug
Live Connections
Mumbai
Role Overview: We are looking for enthusiastic and customer-focused individuals to join our Call Center Navi Mumbai. The role involves handling customer queries, providing timely assistance, and ensuring a positive service experience across all communication channels.
Key Responsibilities
Respond to customer inquiries via phone, email, or chat.
Resolve issues efficiently while maintaining high service standards.
Update customer records and escalate complex cases when required.
Collaborate with internal teams to ensure smooth customer interactions.
Maintain professionalism and empathy in all communications.
Required Skills
Excellent verbal and written communication skills.
Robust problem-solving and interpersonal abilities.
Basic computer proficiency (MS Office, CRM tools).
Ability to work in a rapid-paced workplace.
Qualification
Graduate in any discipline.
Freshers or candidates with up to 1 year of experience in customer service preferred.
📌 Client Support Associate Mumbai
🏢 Live Connections
📍 Mumbai