Educational Qualification
Minimum 12th Pass, or
Any Commerce / Arts Degree background
Key Responsibilities
Handle customer queries through voice in a professional manner.
Provide accurate information and resolve customer issues effectively
Maintain explicit and courteous communication with customers.
Document customer interactions and update records using Microsoft applications.
Coordinate with internal teams for issue resolution when required.
Required Skills & Qualifications:
Excellent verbal communication skills with a pleasant and professional tone and Good listening skills,
patience, and customer-centric attitude.
Fluency in English is mandatory
Kannada and Hindi language proficiency required
Knowledge of additional regional languages will be an added advantage
Basic to intermediate knowledge of Microsoft Applications (MS Word, Excel, PowerPoint, etc.)
Preferred Candidate Profile
Freshers or candidates with up to 2 years of experience in customer support, BPO, or related roles
Comfortable working in a dynamic, customer-focused workplace
Willingness to learn and adapt to recent processes and tools
📌 Customer Relationship Management Specialist Bengaluru (India)
🏢 Emmvee Photovoltaic Power
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.