Educational Qualification
Minimum 12th Pass, or
Any Commerce / Arts Degree background
Key Responsibilities
Handle customer queries through voice in a professional manner.
Provide accurate information and resolve customer issues effectively
Maintain transparent and courteous communication with customers.
Document customer interactions and update records using Microsoft applications.
Coordinate with internal teams for issue resolution when required.
Required Skills & Qualifications:
Excellent verbal communication skills with a pleasant and qualified tone and Positive listening skills,
patience, and customer-centric attitude.
Fluency in English is mandatory
Kannada and Hindi language proficiency required
Knowledge of additional regional languages will be an added advantage
Basic to intermediate knowledge of Microsoft Applications (MS Word, Excel, PowerPoint, etc.)
Preferred Candidate Profile
Freshers or candidates with up to 2 years of experience in customer support, BPO, or related roles
Comfortable working in a dynamic, customer-focused environment
Willingness to learn and adapt to new processes and tools
📌 Customer Relationship Management Specialist Bengaluru (India)
🏢 Emmvee Photovoltaic Power
📍 India
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