Company:Manju Groups

Job Title: Customer Care Support

Experience: Minimum 1 Year Required

Salary: ₹20,000 – ₹30,000 per month

Location: Chennai

Gender: Male & Female Candidates Can Apply

Job Summary

We are looking for a Customer Care Support professional to manage customer interactions, resolve complaints, and provide excellent customer service. The ideal candidate should have good communication skills and prior experience in customer handling.

Key Responsibilities
Handle inbound and outbound customer calls
Respond to customer queries through phone, email, and chat
Resolve customer complaints professionally and efficiently
Maintain customer records and update CRM/software
Coordinate with internal teams for issue resolution




Follow up with customers regarding pending issues
Provide accurate information about company services
Maintain positive customer relationships

Requirements
Any Degree/Diploma
Minimum 1 year of experience in customer support/customer service
Valuable communication skills in Tamil and English
Basic computer knowledge
Solid interpersonal and problem-solving skills
Ability to handle customer escalations professionally
Immediate joiners preferred

Job Type: Full time

Schedule: Day Shift

Work Location: In person

Pay: ₹20,000.00 - ₹45,000.00 per month

Work Location: In person

📌 Customer Support Chennai
🏢 Aivida
📍 Chennai