15 Aug
|
Hcube WowCarz
|
India
15 Aug
Hcube WowCarz
India
: Customer Support Executive
Company: WOWCARZ
Location: Chennai, Bengaluru, Mysuru
Job Type: Full-time, Internship (Minimum 6 months)
Experience: 0 months to 1 year in Support
Shifts: Rotational (Day Shift / Night Shift)
Key Responsibilities:
Customer Support Executive
· Manage Pre & post-Booking Assistance
· Co-ordinate with internal team for Handover & On-Trip Support
· Support during emergency requirement and issues related to Vehicle
· Manage customers on Post-Trip Settlement & Returns
· Handle request related to Fleet Operations
Candidate Requirements
Experience: 0 months to 1 year of support experience in any industry (Automotive, Hospitality, E-commerce, or BPO experience is a plus).
Education: Graduate or Undergraduate in any stream.
Skills:
Excellent verbal and written communication skills (English and the local language of the hiring city).
Solid customer handling skills, problem-solving, and conflict-resolution abilities
Ability to multitask under pressure in a fast-paced startup workplace.
Flexibility: Must be comfortable working in a rotational shift setting, including rotational Day Shift & Night shifts.
What We Offer
Competitive salary package.
An exciting, fast-growing work environment with immense opportunities for career growth.
Hands-on experience in both the Sales and Operations domains of the booming mobility industry.
Pay: ₹16,000.00 - ₹20,000.00 per month
Benefits
Food provided
Paid sick time
Paid time off
Work from home
Work Location: In person
📌 Customer Care Executive Mysuru (India)
🏢 Hcube WowCarz
📍 India