Customer Care Executive | Hidesign

Location: Pondicherry

Experience: 1–2 Years

Hidesign is looking for a Customer Care Executive to deliver exceptional customer experiences and represent our premium brand with professionalism.

Key Responsibilities
Handle customer queries through calls, emails, WhatsApp and other channels.
Resolve queries related to products, orders, deliveries, returns and after-sales service.
Coordinate with internal teams to ensure timely resolution of customer concerns.
Follow up on open issues and ensure effective closure.
Handle customer escalations professionally and maintain high service standards.

Candidate Profile
1–2 years of experience in Customer Care/Customer Service/Retail/E-commerce.
Excellent verbal communication skills.
Solid interpersonal and problem-solving abilities.
Customer-focused with a positive and qualified attitude.
Positive follow-up skills and attention to detail.

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Pay: ₹16,000.00 - ₹22,000.00 per month

Work Location: In person

📌 Customer Care Executive Hidesign India Pvt Ltd Puducherry
🏢 Hidesign
📍 India