We are looking for a friendly, responsible, and customer-focused Customer Care Executive to handle customer enquiries, provide accurate information, resolve complaints, and ensure a positive customer experience.

Key Responsibilities
Handle customer enquiries through phone, WhatsApp, and other communication channels.
Respond to customer complaints and resolve issues professionally.
Follow up with customers regarding services, orders, or enquiries.
Maintain accurate records of customer interactions and follow-ups.
Coordinate with internal teams to resolve customer issues.
Provide information about company products and services.
Maintain positive relationships with existing and potential customers.
Achieve assigned customer service and follow-up targets.
Ensure a high level of customer satisfaction.

Requirements
Minimum qualification:



Plus Two / Diploma / Degree.
Good communication and interpersonal skills.
Customer-focused and positive attitude.
Basic computer knowledge.
Ability to handle customer complaints calmly and professionally.
Valuable follow-up and problem-solving skills.
Freshers can apply;

experience in customer service will be an advantage.

Skills
Customer Handling
Communication Skills
Problem Solving
Follow-up Skills
Basic Computer Knowledge
Teamwork
Time Management

Pay: ₹10,000.00 - ₹15,000.00 per month

Advantages
Cell phone reimbursement
Flexible schedule
Internet reimbursement

Work Location: In person

📌 Customer Care Executive Kannur
🏢 MAGNUS TOE AND CARE
📍 Kannur