Number of openings: 30

Job Type: Full time

Location: NDA, Pune, Maharashtra

Job Summary

We are seeking a skilled and proactive Desktop Support Engineer networking background to join our team. The ideal candidate will have hands-on experience with Windows environments, Active Directory, SCCM, and Office 365, along with solid troubleshooting and communication skills.

Key Responsibilities
Provide support for hardware, software, and network-related issues
Manage Active Directory tasks including user creation, password resets, and account unlocks
Administer Office 365 services, including MFA setup and resets
Deploy applications and manage OS updates using SCCM
Perform OS installation, system re-imaging, and PXE booting
Diagnose and resolve network and hardware issues
Configure and maintain Poly devices (conference systems, headsets)
Ensure adherence to SLAs and proper ticket handling using ITSM tools
Collaborate with vendors and L3 support teams for issue resolution

Required Skills & Qualifications




Proven experience in Windows troubleshooting, Active Directory, SCCM, and Office 365
Basic knowledge of networking concepts and hardware troubleshooting
Solid problem-solving and incident management skills
Ability to work independently and as part of a team

Preferred Skills
Experience with ITSM tools
Familiarity with enterprise support environments

Soft Skills
Excellent English communication skills (mandatory)
Strong user-handling and coordination abilities
Customer-focused mindset

Why Join Us?
Opportunity to work in a dynamic IT environment
Exposure to enterprise-level infrastructure and tools
Growth and learning opportunities

How to Apply:

Interested candidates can apply via Indeed or share their updated resume at [email protected]

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits
Health insurance
Provident Fund

Work Location: In person

📌 Desktop Support Engineer Pune
🏢 GTS Technosoft
📍 Pune