Operations Executive – EdTech | Post-Sales

Company: Innoknowvex Edutech Pvt. Ltd.

Location: Bengaluru | Work from Office

Employment Type: Full-Time

Experience: 1–2 Years

About the Role We are looking for an Operations Executive with EdTech experience and robust post-sales skills to manage day-to-day operations and ensure smooth coordination with customers, internal teams, and business functions.

Key Responsibilities
Manage daily EdTech operations and post-sales activities.
Coordinate with customers/students after sales and ensure smooth onboarding and service delivery.
Handle customer queries, follow-ups, escalations, and issue resolution.
Coordinate with Sales, Academic, Operations, and other internal teams.
Maintain operational records, trackers, and reports.
Monitor customer/service status and ensure timely follow-ups.




Identify operational issues and support process improvements.
Track performance and prepare basic reports using Excel/Google Sheets.

Requirements
1–2 years of Operations experience in the EdTech industry – Mandatory.
Post-sales/customer handling experience – Mandatory.
Good communication and interpersonal skills.
Strong follow-up and coordination skills.
Good knowledge of Excel/Google Sheets.
Ability to multitask and work in a fast-paced workplace.
Strong problem-solving and attention to detail.
Bachelor's degree in any relevant discipline.

Key Candidates without EdTech Operations experience AND Post-Sales/Customer Handling experience will not be considered.

Location: Bengaluru | Work from Office | Full-Time

📌 Edtech Operations Executive – Post Sales 1 Bengaluru (India)
🏢 innoKNOWVEX
📍 India