About the role:

The Front Desk Associate is the first person a patient meets. The role covers registration, appointments, enquiries, billing support, and coordination between patients and clinical departments — delivered accurately and calmly, often while people are anxious or unwell.

Responsibilities:
Greet and register patients; capture and verify demographic, contact and insurance details in the HIS.
Book, reschedule and confirm OPD appointments; manage doctor schedules and communicate delays to waiting patients.
Handle walk-ins, phone and online enquiries; direct patients to the correct department or service.
Support admissions and discharge formalities in coordination with the wards and billing.
Raise bills, collect payments,



issue receipts and tally the cash counter at shift close.
Assist patients with insurance and TPA

Requirements:
Graduate in any discipline (or 12th pass with relevant front office experience).
1–3 years in a front desk, reception, or customer-facing role. Freshers with solid communication may be considered.
Basic computer skills, willingness to work rotational shifts.

Pay: ₹13,000.00 - ₹20,000.00 per month

Advantages
Health insurance
Leave encashment
Provident Fund

Work Location: In person

📌 Front Desk Associate Dibrugarh
🏢 Swastha Hospital
📍 Dibrugarh