About Us The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a energetic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

We are seeking a Front Desk Executive to manage member interactions, appointments, and front-office operations with professionalism and efficiency. The role involves handling membership-related assistance, scheduling appointments, maintaining accurate system entries, and ensuring a smooth check-in and registration process for all visitors and members.

Key Responsibilities
Welcome and assist members, visitors, and guests with a warm and skilled approach.
Handle membership-related queries, renewals, and documentation.
Manage appointment scheduling, system entries, and database updates accurately.
Oversee check-ins, registrations, and visitor access coordination.
Address member issues and direct them to appropriate departments for resolution.
Maintain front desk records,



logs, and reports as per standard procedures.
Coordinate with concierge and facility teams to ensure seamless member experience.
Uphold organizational service standards, appearance, and communication protocols.

Requirement
Experience: 2–4 years in front office, hospitality, or customer service roles.
Education: Graduate or Diploma in Hospitality Management or related field.
Industry Preference: Hospitality, corporate offices, or facility management environments.
Proficiency in MS Office and visitor or appointment management systems.
Excellent communication and interpersonal skills.
Strong customer service orientation and attention to detail.
Qualified appearance and courteous demeanor.
Ability to multitask and manage multiple appointments efficiently.
Reliable, organized, and proactive in handling front-office responsibilities.
Team player with a positive attitude and commitment to service excellence.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Front Desk Executive Gurugram
🏢 Material Library
📍 Gurugram