15 Aug
|
Knowledge Center
|
Gurugram
15 Aug
Knowledge Center
Gurugram
Job Title: Front Desk Executive
Location: Gurugram (On-site), Sector 71, Gurugram
Employment Type: Full time
Department: Operations
Experience: 2–5 Years
Salary: As per industry standards & experience
About Knowledge Center (KC)
Knowledge Center (KC) is a premium material experience and innovation hub for architects, interior designers, brands, and professionals from the architecture, design, and construction ecosystem.
Role Overview
We are looking for a confident, polished, and highly presentable Front Desk Executive – Client Experience who will be the first point of interaction for architects, interior designers, clients, brands, and industry professionals visiting KC.
This is not a traditional receptionist role. The ideal candidate should be comfortable having skilled conversations, understanding visitor requirements, explaining KC's offerings, and creating a premium client experience.
Key Responsibilities
Welcome and professionally engage architects, interior designers, clients, brands, and visitors.
Understand visitor requirements and guide them to the relevant KC services, spaces, material libraries, or team members.
Confidently explain KC's offerings, facilities, memberships, and ongoing events.
Handle visitor registration, appointments, enquiries, and follow-ups.
Build positive relationships with regular architects, designers, and industry professionals.
Coordinate with Sales, Operations, Events, and Material Library teams.
Maintain visitor records and ensure a smooth end-to-end visitor experience.
Handle basic enquiries and route qualified leads to the relevant team.
Required Skills & Qualifications
2–5 years of experience in Client Relations, Front Office, Hospitality, Business Development, Customer Experience, Showroom, Design Studio, or similar roles.
Excellent verbal communication and interpersonal skills.
Confident, well-groomed, qualified, and comfortable interacting with senior professionals.
Strong conversational skills with the ability to build rapport quickly.
Good understanding of architecture, interiors, construction, building materials, or design is highly preferred.
Prior experience in an architecture/design studio, premium showroom, building material company, real estate, hospitality, or similar workplace will be an advantage.
Good knowledge of MS Office/Google Workspace.
Pay: ₹25,000.95 - ₹35,000.77 per month
Experience
Construction Industry related : 2 years (Preferred)
Work Location: In person
📌 Front Desk Executive Gurugram
🏢 Knowledge Center
📍 Gurugram