Project Role: Solution ArchitectProject Role Description Translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case.

Must Have Skills

- ServiceNow IT Operations Management (ITOM)

Good to Have Skills

- NA

Experience Requirement Minimum 12 year(s) of experience is required.

Educational Qualification 15 years full time education.

Summary As a Solution Architect, a typical day involves interpreting client needs and transforming them into unique and actionable solutions that align with their business goals. This role requires close collaboration with sales and delivery teams to craft strategies that not only meet client expectations but also enhance the overall value proposition. The position demands continuous engagement with various stakeholders to ensure that the proposed solutions are practical, innovative, and positioned for successful implementation, fostering strong partnerships and driving project success.

Roles & Responsibilities

- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.




- Expected to provide solutions to problems that apply across multiple teams.
- Lead the design and development of comprehensive solutions that address complex client challenges.
- Facilitate communication and alignment between technical teams and business stakeholders to ensure clarity and shared objectives.
- Mentor junior team members by providing guidance and support to enhance their skills and project contributions.

Qualified & Technical Skills

- Must To Have Skills: Proficiency in ServiceNow IT Operations Management (ITOM).
- Strong expertise in solution design and architecture within IT service management environments.
- Experience in integrating ITOM solutions with other enterprise platforms and tools.
- Ability to analyze complex technical requirements and translate them into scalable and maintainable solutions.
- Excellent problem-solving skills with a focus on delivering client-centric outcomes.
- Effective communication skills to articulate technical concepts to diverse audiences.

Additional Information

- The candidate should have a minimum of 7 years of experience in ServiceNow IT Operations Management (ITOM).
- This position is based at our PDC3C - SEZ location.
- A 15 years full time education is required.

Locations

- Job No. ATCI-5608892-S2057061 | Pune | Required Skill: ServiceNow IT Operations Management (ITOM)

📌 Solution Architect (India)
🏢 Accenture
📍 India