We are looking for a smart, well-groomed, and customer-focused Customer Coordinator to be deployed at Hospital lobby, Jubilee Hills. The candidate will be responsible for assisting visitors, coordinating with the valet team, and ensuring a smooth customer experience.

Key Responsibilities
Coordination & Communication
Coordinate between hospital administration, parking supervisors, and parking attendants.
Assist patients and visitors with parking-related information.
Communicate operational instructions from management to the parking team.
Visitor Assistance
Guide visitors regarding available parking areas and hospital entry points.
Provide polite assistance to elderly patients, women, and families when required.
Ensure smooth movement of vehicles during peak hours.
Complaint Handling
Receive and address parking-related complaints from visitors or hospital staff.
Escalate unresolved issues to the Operations Manager.
Ensure timely resolution of parking problems.
Staff Coordination




Coordinate with parking attendants and supervisors for proper staff deployment.
Ensure discipline, uniform compliance, and punctuality of staff.
Administrative Support
Assist the Operations Manager with daily operational tasks.
Maintain communication with the hospital facility and security team.
Support scheduling and coordination of parking staff shifts.

Skills Required
Positive communication skills in English, Hindi, and Telugu (preferred)
Basic computer knowledge (MS Excel, MS Word)
Ability to handle visitors and resolve issues calmly
Organizational and coordination skills
Qualified appearance and polite behavior

Pay: ₹240,000.00 - ₹300,000.00 per year

Perks
Flexible schedule
Health insurance
Leave encashment
Provident Fund

Work Location: In person

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