WE ARE LOOKING FOR A RESPONSIBLE AND WELL ORGANIZED FRONT OFFICE ASSISTANT TO MANAGE FRONT OFFICE OPERATIONS , HANDLE INCOMING AND OUTGOING CALLS , COORDINATE WITH CUTSOMERS AND EMPLOYEES AND MAINTAIN DAILT REPORTS OF THE MARKETING EXECUTIVE TEAM.

KEY RESPONSIBILITIES:
MANAGE THE FRONT OFFICE AND RECEPTION AREA EFFICIENTLY.
HANDLE INCOMING AND OUTGOING PHONE CALLS AND DIRECT CALL TO THE CONCERNED DEPARTMENT OR EMPLOYEE.
ATTEND TO CUSTOMER ENQUIRIES AND PROVIDE BASIC INFORMATION ABOUT THE COMPANY'S SOLAR PRODUCTS AND SERVICES.
COORDINATE WITH CUSTOMERS , MARKETING EXECUTIVES , SERVICE TEAM AND MANAGEMENT.
RECIEVE AND RECORD CUSTOMER ENQUIRIES AND FORWARD THEM TO THE CONCERNED MARKETING EXECUTIVE.
MAINTAIN PROPER RECORDS OF CUSTOMER ENQUIRIES , FOLLOW UP AND LEADS.
COLLECT AND MAINTAIN DAILY WORK REPORTS FROM MARKETING EXECUTIVES.
MONITOR WHETHER MARKETING EXCUTIVES SUBMIT THEIR DAILY REPORTS ON TIME.
PREPARE AND MAINTAIN DAILY/WEEKLY MARKETING ACTIIVITIES REPORTS.




FOLLOW UP WITH MARKETING EXECUTIVES REGARDING PENDING REPORTS, CUSTOMER FOLLOW UP AND ASSIGNED TALKS.
COORDINATE WITH REGIONAL SALES MANAGER/ MARKETING COORDINATOR .
MAINTAIN OFFICE FILES , DOCUMENTS, REGISTER AND OTHER FRONT OFFICE RESORDS.
HANDLE BASIC EMAIL COMMUNICATION , DATA ENTRY AND DOCUMENT PREPARATION.
MAINTAIN CONFIDENTIALITY OF COMPNAY AND CUSTOMER INFORMATION.

REQUIRED SKILL & QUALIFICATION:
MINIMUM PLUS TWO/DEGREE QUALIFICATION.
GOOD COMMUNICATION AND INTERPERSONAL SKILLS.
VALUABLE TELEPHONE HANDLING AND CUSTOEMR INTERACTION SKILLS.
ABILITY TO MAINTAIN REPORTS AND RECORDS ACCURATELY.
GOOD COORDINATION AND FOLLOWUP SKILLS.

Job Types: Full time, Permanent Pay: ₹10,000.00 - ₹20,000.00 per month

Perks
Health insurance
Provident Fund

Language:
Kannada (Preferred)
English (Preferred)
Malayalam (Preferred)

Work Location: In person

📌 Front Office Assistant Bengaluru
🏢 HIGHGRID ASSOCIATES
📍 Bengaluru