We are looking for a well-presented, friendly, and guest-focused Guest Relations Executive (GRE) to join our hotel team. The ideal candidate should have excellent communication skills and a professional approach to guest service.

Key Responsibilities
Welcome and assist guests during arrival and departure.
Handle guest queries, requests, and feedback professionally.
Ensure a high level of guest satisfaction throughout their stay.
Coordinate with Front Office, Housekeeping, F&B;, and other departments to meet guest requirements.
Handle guest complaints and ensure timely resolution.
Maintain positive and professional relationships with guests.
Assist with VIP guest handling and special arrangements.
Follow up with guests to ensure a pleasant experience.
Maintain guest records and required reports.





Requirements
Previous experience in Guest Relations, Front Office, or a similar hotel role is preferred.
Excellent English communication and interpersonal skills.
Pleasant personality and qualified appearance.
Solid customer-service orientation.
Ability to handle guest concerns calmly and professionally.
Basic computer knowledge.
Willingness to work in shifts, weekends, and holidays.

Salary: As per experience and company standards. Pay: ₹15,000.00 - ₹20,000.00 per month

Advantages
Flexible schedule
Food provided

Work Location: In person

📌 Guest Relation Executive Ooty
🏢 Bestinn Leisure Hotels u0026 Resorts
📍 Ooty