Basic Information

Position Title Designation Executive

JD Code shb/ind/billing/01

Job Family Business Support

Department Billing

Role Details

To be filled up as per the requirement of the Division / unit / function / territory

Grade A3

Reporting To Manager

Division Indore

Unit Indore

Location Details

Please mention the correct office location of the Role selected above and fill in the other geographic details

Base Location (City) Indore

Country India

Job Holder Specifications

Qualification Basic Qualification / Education / Vocational Training

B.Com

Advanced Qualification / Certification / Specialist Training

M. Com (will be an added advantage)

Experience

Minimum Experience

1 - 3 years

Specific/Relevant Experience

Competencies

Functional Skills and Capabilities

Behavioural
Assertive in patient problems
Empathy towards patients
Patience and tolerance
Convincing power

Functional
Articulate with billing softwares
Cash management
Record keeping
Knowledge about various wards, O.T , services and packages
Knowledge of process of TPA, Self Pay and Corporate
Hospital policies and norms
Thorough with payment modes and terms
Knowledge of medical codes

Objective





To manage cash related transactions without error and ease the process of payment for patients by properly checking the services opted from admission to discharge.

Key Responsibilities

Billing Process
Verify patient forms with their categories and deposits made
Collecting cash from patient as per patient admission against bill and providing receipt for the same
Accepting deposit through cash, foreign currency, cheque, credit/debit card, NEFT/RTGS and cash
Refunding amount to patients in case of excess payment
IP and OP patient billing at ER
Checking type of patient(TPA, Self Pay, Corporate) and accordingly applying payment deposits
Service posting of transactions and reversal entry for IP like ward procedures, doctor visits, others
Preparation of OT clearance for planned and unplanned surgeries, emergencies, corporate, TPA and international patients
Confirming and reconfirming of deposits done by patients
Admission of patients at night along with billing activities
Checking discounts applicable as per patient category

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📌 Hospitality Executive Indore
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