Required Skills
Robust experience in ITIL v3/v4 and Major Incident Management (MIM).
Hands-on experience with ServiceNow or other ITSM tools.
Knowledge of Incident, Problem, and Change Management.
Excellent stakeholder management and communication skills.
Experience in enterprise infrastructure, cloud, or application support settings.
📌 Itil Pune (India)
🏢 Zensar
📍 India