We are looking for a proactive and customer-focused Junior Customer Support Engineer to join our team. The ideal candidate should have basic technical knowledge and robust communication skills to support customers through calls, WhatsApp, email, and remote access tools.

Key Responsibilities
Respond to customer queries via phone, email, or ticketing system
Provide basic troubleshooting and product support
Maintain and update customer support documentation
Record customer issues and resolutions in Excel/Word
Coordinate with the technical team to resolve unresolved issues
Ensure customer satisfaction through timely follow-ups

Required Skills
Valuable verbal and written communication skills
Basic knowledge of Excel & Word is mandatory




Ability to document issues and prepare reports
Problem-solving mindset with customer-first attitude
Ability to learn recent software/tools quickly

Qualifications
BBA/ BCom
Freshers are welcome

Job Type: Full-time Pay: ₹8,500.00 - ₹10,000.00 per month

Application Question(s)
Are you a Fresher?
What is the highest level of education you have completed?
Are you located in Coimbatore, Tamil Nadu?
Have you seen the salary mentioned for this job?
Are you able to attend Interview directly ?

Work Location: In person

📌 Junior Customer Support Kanapati
🏢 BMO SOFTWARE
📍 Kanapati