Key Responsibilities
Quality

Management & Compliance
Develop, implement, and maintain quality assurance processes and documentation.
Conduct internal audits to ensure compliance with ISO 9001, industry regulations, and organizational standards.
Create and update Standard Operating Procedures (SOPs), control plans, and work instructions.
Product & Process Quality
Perform root cause analysis (RCA) and failure mode and effects analysis (FMEA) to reduce defects and improve process capability.
Monitor and analyze quality metrics such as defect rates, scrap rates, and process capability indices (Cp, Cpk).
Collaborate with engineering and production teams to resolve quality issues and drive product improvements.
Testing & Inspection
Develop quality test plans and inspection criteria for incoming, in?process, and final products.




Use statistical tools and measurement systems (MSA, SPC) to evaluate product performance.
Manage calibration and validation of test equipment.
Supplier

Quality
Evaluate and qualify suppliers through audits and performance reviews.
Manage supplier non?conformances and drive corrective/preventive actions (CAPA).
Work with suppliers to ensure adherence to material specifications and quality requirements.
Continuous

Improvement
Lead Lean, Six Sigma, or Kaizen initiatives to optimize processes and reduce waste.
Implement corrective and preventive actions across functions.
Support recent product development (NPD) through quality planning and risk assessments

📌 Manager It Pune
🏢 HDFC ERGO General Insurance
📍 Pune