Roles & Responsibilities
Manage end-to-end B2B order processing, dispatch coordination, and timely order fulfillment.
Monitor marketplace operations across platforms such as Blinkit, Zepto, Amazon, Tata 1mg, and others while

ensuring SLA compliance.
Coordinate with logistics partners for pickups, deliveries, appointment scheduling, and issue resolution.
Track and manage RTO, RTV, returns, pending putaway cases, and other operational exceptions.
Prepare and maintain operational MIS reports, identify process gaps, and support continuous improvements.
Collaborate with internal teams and external stakeholders to ensure smooth day-to-day operations and

timely escalations.

Ideal Candidate

1Strong E-commerce / D2C Supply Chain / Marketplace Operations profiles

2Mandatory (Experience 1) – Must have minimum 1+ years of experience in E-commerce B2B Operations, Marketplace Operations, Supply Chain Operations, or D2C Operations.

Skills: e-commerce,commerce,operations,supply chain,amazon,d2c,b2b

📌 Marketplace Operations Executive Ecommerce, Supply Chain Gurugram (India)
🏢 CG-VAK Software u0026 Exports
📍 India