About the Role

We are seeking an empathetic and proactive Operations Executive to support patients and their families during their recovery journey. You will serve as their primary guide, ensuring a smooth care experience and maintaining transparent communication between families and our medical teams.

Key Responsibilities
Support: Welcome recent patients, answer non-medical questions, and guide families through the facility.
Communication: Act as a bridge between families and clinical teams regarding recovery goals and care plans.
Problem Solving: Listen to feedback, resolve complaints promptly, and work with staff to fix operational issues.
Feedback: Conduct regular check-ins during admission and exit surveys at discharge to improve patient satisfaction.

Requirements
Education: Degree or Diploma in Hospital Administration.
Experience: 0–1 years (Fresh graduates are welcome!).
Location: In-person / In office.

Pay: From ₹15,000.00 per month

Work Location: In person

📌 Operations Executive Kottayam
🏢 Kottayam Rehabs
📍 Kottayam