Department: Hospital Operations

Designation: Senior Executive – Hospital Operations

Experience: 2–4 Years

Location: Surat

Reporting To: Manager / Head – Hospital Operations

Position Summary The Senior Executive – Hospital Operations will be responsible for ensuring smooth day-to-day functioning of hospital operations, coordinating with clinical and non-clinical departments, addressing patient-related concerns, and supporting the hospital management team in maintaining operational efficiency and service quality.

Key Responsibilities
Monitor day-to-day hospital operations and ensure smooth functioning of assigned areas.
Coordinate with Nursing, Doctors, Front Office, Billing, Pharmacy, Diagnostics, Housekeeping, Security, and other departments.
Conduct regular rounds and identify operational gaps or service-related issues.
Address and resolve patient/attendant queries and grievances in coordination with concerned departments.
Monitor patient flow, admissions, discharges, transfers, and other operational activities.
Coordinate with clinical teams during emergencies and critical situations.
Ensure adherence to hospital SOPs, policies, quality standards, and safety protocols.
Monitor housekeeping, security, facility, and other support services.




Escalate operational issues and critical incidents to the Manager/Unit Head.
Maintain proper shift handover and ensure continuity of key information.
Prepare daily/shift operational reports and maintain relevant records.
Support implementation of patient experience and service improvement initiatives.
Coordinate with various departments for timely resolution of operational issues.
Assist in audits, inspections, quality initiatives, and compliance-related activities.
Perform any other responsibilities assigned by the reporting manager.

Candidate Profile
Graduate/Postgraduate in Hospital Management, Healthcare Administration, Business Administration, or a related field.
2–4 years of relevant experience in hospital operations or healthcare administration.
Experience in a hospital/healthcare setup will be preferred.
Good understanding of hospital processes and coordination between clinical and non-clinical departments.
Robust communication, interpersonal, coordination, and problem-solving skills.
Valuable command of MS Office and basic reporting.

Pay: ₹30,000.00 - ₹32,000.00 per month

Work Location: In person

📌 Senior Executive Operations Surat
🏢 SHALBY
📍 Surat