About the Role:

We are looking for an experienced IT Infrastructure, Network M365 Security Engineer to manage and secure our IT setting. This role includes handling firewalls, network infrastructure, Microsoft 365, and supporting end-user systems.

Key Responsibilities:

Infrastructure Management
Manage and maintain servers, networks, and IT infrastructure
Ensure system availability, performance, and scalability
Handle patching, upgrades, and lifecycle management

Network Firewall Management
Configure and manage firewalls (Sophos,)
Implement firewall policies, NAT, VPNs
Monitor network traffic and respond to incidents
Conduct firewall audits and rule optimization

Microsoft 365 (M365) Administration
Manage M365 services (Exchange, SharePoint, Teams, OneDrive)
Administer Azure AD / Entra ID
Implement MFA, SSO, Conditional Access
Configure Microsoft Defender
Manage email security (SPF, DKIM, DMARC)
Implement DLP, retention, eDiscovery
Monitor logs and investigate issues
Manage devices via Intune

End-User Laptop Support:
Install and configure Windows OS
Troubleshoot software and OS issues
Perform laptop health checks
Ensure endpoint security compliance
Support users with system access

Security Compliance




Implement security best practices
Support SOC 2 / ISO 27001 audits
Conduct vulnerability assessments

Monitoring Incident Management
Set up monitoring and alerts
Troubleshoot outages and incidents
Work with SIEM tools

Documentation
Maintain documentation and SOPs

Required Skills:
Firewall experience (Sophos/Palo Alto/Fortinet/Cisco)
Networking (TCP/IP, DNS, VPN)
M365 administration
Azure AD / Entra ID
Windows OS troubleshooting
End-user support experience

Nice to Have:
Cloud (AWS/Azure/GCP)
Docker / containerization
SIEM tools
Certifications (Microsoft, AWS, CCNA, CISSP)
Zero Trust knowledge

Requirements
Computer Science related Bachelor s Degree
Previous experience dealing with support cases or requests via e-mail, telephone, ticketing system.
Always curious and wanting to learn current things
Dependable and strong work ethic
Robust customer service mindset

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior It Administrator Bengaluru
🏢 Firsthive
📍 Bengaluru