Key Responsibilities
Governance &
Standards
Define and maintain enterprise process standards, policies, and controls.
Align delivery processes to CMMI/ISO/ISMS/SOC expectations and applicable privacy requirements.
Run governance cadence (reviews, checkpoints) to ensure consistent adoption across accounts.
Act as escalation authority for systemic process risks and recurring deviations.
QMS &
Knowledge Assets
Own the QMS repository (processes, templates, guidelines, checklists) and ensure currency and usability.
Maintain version control, release notes, and audit readiness for all process artefacts.
Enable reuse through standard assets (e.g., SOPs, work instructions, estimation templates, plans, SLAs, RFP artefacts).
Maintain the process database and knowledge management repository for organisational learning.
Improvement, Metrics &
Audit Readiness
Assess process capability and maturity; identify gaps and execute improvement roadmaps.
Institutionalise learning (best practices, lessons learned, actionable recommendations) across projects.
Define and track KPIs/maturity indicators; provide leadership-ready insights to drive decisions.
Lead audit/compliance readiness for CMMI/ISO/ISMS/SOC through evidence discipline and traceability.
Adoption &
Enablement
Drive training, communication,



and adoption of standard processes across teams and delivery units.
Partner with delivery leadership, PMO, QA, and audit stakeholders to remove adoption barriers.
Build a process-driven culture by coaching teams and reinforcing compliance expectations.

Core Competencies

Core Competencies
Process governance and enterprise QMS design.
Working knowledge of CMMI, ISO 9001/27001, ISMS, and SOC expectations.
Audit readiness, evidence management, and compliance discipline.
Data-driven continuous improvement and KPI design.
Change leadership and influencing without authority.
Executive stakeholder communication and facilitation.

KPIs for SEPG Lead
Process compliance % across projects
Audit success rate (CMMI / ISO / SOC)
Reduction in defects / rework
Improvement in delivery predictability

Reporting Structure
Reports to: Executive Leadership SEPG Head
Works with: Delivery Heads, PMO, QA teams, Audit teams

Outcome Expectation
Build a high-maturity organisation with standardised, scalable, and auditable processes
Enable predictable delivery, improved quality, and regulatory compliance
Drive continuous improvement culture across the enterprise

📌 Software Engineering Process Lead Bengaluru
🏢 wissen technology
📍 Bengaluru