Key Responsibilities
Manage and oversee day-to-day service operations to ensure smooth and effective service delivery.
Lead, motivate, and develop service staff to achieve individual and team performance targets.
Ensure high levels of customer satisfaction by delivering prompt, skilled, and reliable service.
Handle customer complaints, escalations, and service-related issues effectively.
Monitor service requests, job completion, turnaround times, and service quality.
Manage service schedules, manpower allocation, and resource requirements.

Required Qualifications
Bachelor’s degree
Relevant experience in service management, operations, customer service, or a related role.
Excellent communication, negotiation, and problem-solving abilities.

Location- Sec 3,Salt Lake

Pay: ₹30,000.00 - ₹35,000.00 per month

Advantages
Health insurance
Provident Fund

Education
Bachelor's (Preferred)

Experience
Service management/Service Operations: 2 years (Preferred)

Location
Kolkata, West Bengal (Preferred)

Work Location: In person

📌 Service Manager Kolkata
🏢 Vishnu HR Solution
📍 Kolkata