Role & responsibilities

ServiceNow CMDB Implementation Specialist

Experience: 7+ years, with 5+ years relevant

Location: Pune / Hyderabad

WO Rate: Up to 170K

Work Mode: Contract

Role:

Looking for a hands-on ServiceNow CMDB Engineer/Implementation Specialist to design, implement, integrate, and stabilize an enterprise CMDB aligned with CSDM.

Key Responsibilities:
Configure and administer ServiceNow CMDB and CSDM
Manage CI classes, relationships, lifecycle, reconciliation and data quality
Implement and support ServiceNow Discovery & Service Mapping
Configure MID Servers and automated CI data ingestion
Develop integrations using IntegrationHub, APIs and Transform Maps
Implement de-duplication,



source-of-truth and certification controls
Monitor CMDB Health and improve completeness/accuracy
Support CMDB use cases across ITOM, Incident, Change, Problem and AIOps
Prepare technical documentation and support operational handover

Preferred candidate profile

Mandatory Skills:

ServiceNow CMDB, CMDB Administration, ServiceNow Discovery, Service Mapping, CSDM, IntegrationHub, APIs, MID Server, Transform Maps, CI Lifecycle & Relationships.

Positive to Have: CSA, CIS, CSDM certifications; banking/regulated workplace experience.

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